Saudi National Day 96Subscription per user: SAR 96 monthly · SAR 960 annually
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Seamlessly connect your team and customers across Voice Calls, SMS, WhatsApp, Emails, Instagram, Messenger, Web Live-chat, and Custom channels.
Alongside Ai Agent, Channels Campaigns, Internal Collaboration tools and complete customer service solutions, All in one cloud-based platform compliant with local regulations.
Share your number and we’ll reach out soon.
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All conversations and Calls from all channels in one place
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Conversations routed instantly to the right team.
Arabic-first, Saudi-hosted platform.
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Track tickets, notes, and history in one profile.
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Seamlessly connect all voice and messaging channels with custom interfaces and a user-friendly workspace for every department.
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Make and receive calls on your company number from anywhere, record call, and track call history for better outcomes.
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Send SMS campaigns using your registered sender name, personalize each message, and track delivery for reliable customer communication.
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Send and receive emails from Gmail, Outlook, or any provider, set priorities, open tickets, and reply with your official company identity.
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Stay close to customers on WhatsApp Business to organize chats, send template messages, and run targeted campaigns seamlessly.
Manage Instagram messages from one inbox, respond to customers faster, and keep every conversation organized with its full context.
Bring Facebook Messenger conversations into one inbox, respond with full context, and follow every customer inquiry through to resolution.
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Engage visitors on your website instantly, resolve queries in real time, and capture leads with an easy-to-integrate chat widget
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Complete Cloud BPX that supports all teams handling sales, support, collections, operations, recruitment, or internal communication.
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Access in-depth call reports with tracking, performance insights, and full recordings to review and improve every customer interaction.
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Get official Saudi numbers for business, unified 9200 & toll-free 800, fully licensed and compliant with CST regulations and local compliance.
Find the right experience for your team, your role and your industry.
Choose a category, then select an option to explore.
Connect calls and messages to customer context, then carry the conversation forward with the right team.
New enquiry
A potential customer
Calls & messages
Discover needs
The right conversation
Customer 360
Follow through
A clear next step
Assigned to sales
Every opportunity has an owner
Bring customer conversations together, assign the request and keep the next teammate informed.
Service enquiry
Conversation history
Notes for the next teammate
Received
In progress
Resolved
Connect incoming campaign responses with customer records so the next conversation starts with context.
A message matched to your audience
SMS campaign
WhatsApp campaign
An interested customer replies
The sales conversation begins here
Organize routing and ownership so customer communication moves clearly between your teams.
Incoming
Assigned team
Product enquiry
Sales
Service request
Customer service
Booking enquiry
Reservations
Responsibilities stay clear as work moves
Connect customer communication with team activity for a clearer view of how your business serves its customers.
Customers
Teams
Conversations
From activity to insight
Reports that bring the picture together
Distribute work, follow conversation progress and help your team with a shared customer context.
In progress
Follow-up call
Sales team
Customer question
Completed
Team handover
The next teammate has the context
Keep customer history, calls and messages connected as you work across the platform and mobile app.
Previous conversations
Call history
Internal note
Please continue from the last conversation.
Continue on mobile
The same customer context
Coordinate enquiries, booking conversations and follow-up between your reception and care teams.
Sun
Mon
Tue
Wed
Appointment enquiry
Reception & bookings
Coordinate with the patient
A follow-up in the patient’s conversation
Give your team customer context as it responds to product questions, order enquiries and after-sales requests.
Product enquiry
Availability · Delivery options
Order details
Delivery enquiry
After-sales care
Where is my order?
Bring property enquiries and viewing conversations into a clear communication journey for your sales team.
Property enquiries
Arrange a viewing
With the property advisor
Keep the buyer’s requirements in view
Coordinate service and collection conversations with the right team and a shared customer record.
Customer record
Service & collection enquiries
Contact details
Previous follow-ups
Assigned specialist
The next follow-up starts informed
Bring admissions, course enquiries and learner support into a connected communication experience.
Course information
Admissions enquiry
Requirements
Program details
Learner support
Connect with the admissions team
Coordinate booking conversations, guest requests and service follow-up across your teams.
Reservation enquiries
Before arrival · During the stay
Booking details
Guest requests
Guest care
Reservations and service, in step
أبرز مميزات يوكاسUCaaS highlights
أدوات مترابطة تمنح فريقك سياق العميل، وتنظّم الخدمة، وتساعده على إدارة التواصل بذكاء.Connected tools give your team customer context, organise service and make communication easier to manage.
اجمع محادثات القنوات في مساحة واحدة، وأسند كل طلب إلى المسؤول المناسب.Bring channel conversations into one workspace and assign each request to its owner.
اكتشف الميزة ←Explore feature →حوّل الخطوات المتكررة إلى مسار واضح يجمع المهام والشروط والمتابعة، ويمنح فريقك وقتًا أكبر لخدمة العملاء.Turn recurring steps into a clear flow of tasks, conditions and follow-up, giving your team more time for customers.
اكتشف الميزة ←Explore feature →ارجع إلى المكالمات والرسائل السابقة لتواصل الخدمة من حيث انتهت، بسياق واضح لكل تفاعل.Review previous calls and messages so the next conversation starts with the right context.
اكتشف الميزة ←Explore feature →حوّل الطلب إلى تذكرة واضحة، مع مسؤول وحالة وخطوة تالية.Give each request a ticket, an owner, a status and a next step.
اكتشف الميزة ←Explore feature →وجّه المحادثات إلى الفريق المناسب ونظّم الخطوات المتكررة.Route conversations to the right team and organise recurring steps.
اكتشف الميزة ←Explore feature →راجع المكالمات المسجلة لدعم متابعة الطلبات وتدريب فريقك وتحسين جودة الخدمة.Review recorded calls to support follow-up, coach your team and improve service quality.
اكتشف الميزة ←Explore feature →من مدونة يوكاسFrom the UCaaS blog
أحدث الأدلة والمقالات لفهم قنوات التواصل، وتنظيم خدمة العملاء، واختيار الأدوات المناسبة لأعمالك.Our latest guides on communication channels, customer service and choosing tools that fit your business.
Connect all your teams and customers across Voice Calls, SMS, WhatsApp, Emails, Instagram, Messenger, Web Live-chat and more in one unified cloud platform designed for Saudi teams, hosted locally and unified globally.
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