Unify Your Communications Elevate Your Business
Seamlessly connect your team and customers across calls, messages, emails, and WhatsApp. All in one powerful, cloud-based platform.
WHY UCaaS?
Built for Smarter Business Communication
We provide a scalable, secure, and intuitive cloud-based communication solution tailored for businesses in Saudi Arabia and beyond. Whether you’re a startup or an enterprise, UCaaS helps you simplify communication, improve response times, and deliver exceptional customer experiences.
Key Features That Drive Your Business Forward
Boost efficiency, collaboration, and growth
Optimize your workflow with powerful features designed to enhance communication, automate tasks, and drive business success
Unified Inbox
- Voice Calls: Make and receive inbound & outbound calls.
- Saudi Business Numbers: Get local, Unified 9200, and Toll-Free 800 business numbers.
- WhatsApp Business: Engage with customers using verified WhatsApp conversations.
- Email Support: Centralize customer inquiries with built-in email ticketing.
- Live Chat: Provide instant responses through embedded web chat.
Seamless Integration & Scalability
- CRM & API Integration: Connect with third-party apps and business tools.
- Flexible Pricing Plans: Choose the plan that fits your business needs with add-on services.
- User-Friendly Interface: Designed for easy adoption across teams and departments.
Smart Customer Engagement
- Ticket & Task Management: Organize interactions with an integrated helpdesk system.
- Contact & Conversation Management: Link customer records across multiple channels.
- Automated Call Routing: Direct customers to the right team without delays.
- Data-Driven Insights: Get detailed analytics to optimize customer support.
Our Services
Optimize services, Boost performance, Drive growth.
Empower your business with tailored services that streamline operations, boost communication, and fuel growth.
Unified Communication Solutions
- Business Numbers & Communication Solutions
- Enhancing the customer experience by providing instant and seamless interactions.
Business Numbers & Communication Solutions
- Providing Saudi unified numbers (9200) and toll-free numbers (800) to support customer engagement in the local market
Data Analytics & Smart Decision-Making
- Interactive dashboards for better workflow management and team performance.
- Analytical reports that empower you to make data-driven decisions.
Customer Relationship Management (CRM)
- Customized management system tailored to suit different business departments.
- Comprehensive tracking of customer interactions and data analysis to build stronger relationships and improve customer loyalty.
Monthly
Yearly
Our Pricing
UCaaS offers scalable and cost-effective pricing to suit businesses of all sizes. Whether you’re a startup looking for streamlined communication or an enterprise requiring advanced omnichannel capabilities, we have the right plan for you.
- No Hidden Fees
- Pay What You Need
- Built For Saudi Buisnesses
Monthly
Yearly
Startup
Enterprise
Business Functions We Support
UCaaS Empowers Every Business Function
Seamlessly manage customer interactions, enhance productivity, and streamline business communication with UCaaS’s cloud-based unified communication platform.
Enterprise Sales & Support Teams
- Centralized communication with clients using voice calls, email, WhatsApp, and other channels.
- Track customer interactions for improved service continuity.
- Support account managers with automated call logging and insights.
Marketing & Customer Engagement
- Execute targeted outreach via WhatsApp campaigns and automated email communication.
- Convert website visitors into leads with integrated live chat.
- Measure engagement and optimize strategies with detailed insights.
Call Center & Customer Service
- Handle inbound & outbound calls and messages with voice calls, email, WhatsApp, and other channels.
- Smart ticketing to track and resolve customer inquiries efficiently.
- Monitor user performance with real-time reporting & analytics.
Customer Success & Retention
- Improve customer satisfaction with proactive support and instant communication.
- Reduce churn by tracking engagement history across multiple communication channels.
- Build long-term customer relationships through personalized follow-ups and loyalty programs.
Billing & Collections
- Automate payment reminders via WhatsApp, email, and voice calls.
- Improve response rates with multi-channel customer follow-ups.
- Ensure seamless collection management with customer segmentation & tracking.
E-commerce & Retail
- Engage customers through personalized order updates and support.
- Enable quick responses via live chat and WhatsApp for faster resolution.
- Track interactions & inquiries with conversation history.
Operations & Administration
- Enhance internal team coordination with unified communication tools.
- Manage vendor & partner interactions through structured communication channels.
- Improve workflow efficiency with automated message routing.
Simplify communication, maximize efficiency, and drive better business outcomes with UCaaS
Who Uses UCaaS?
Effortless, Powerful, Scalable
Our platform is industry-agnostic and caters to businesses of all sizes, including:
Enterprises & Corporations
Streamline internal and customer-facing communication.
E-commerce & Retail
Provide real-time support via WhatsApp, email, and live chat.
Financial Services
Securely manage customer queries & transactions.
Government & Public Services
Facilitate citizen engagement and streamline communication.
Healthcare
Enhance patient communication and appointment coordination.
Real Estate & Property Management
Manage leads & inquiries efficiently.
Education & Training
Facilitate student engagement and academic communication.